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Frequently Asked Questions - TV OnDemand


What is America’s Test Kitchen TV OnDemand?

America’s Test Kitchen TV OnDemand is our premium service that allows members to watch complete episodes, and segments, of America’s Test Kitchen online.  

In addition to watching full television episodes from start to finish, you can use the power of TV OnDemand to easily browse,  search,  and view specific Recipe, Equipment Corner, Tasting Lab, Science Desk, and Quick Tip video segments from all featured episodes.  When you want to make the Barbecued Pulled Pork, you can easily find and watch Chris and Julia prepare it in the test kitchen as they walk you through the critical steps of the recipe, from choosing the best cut of meat, to the best technique for pulling and shredding the meat for perfect texture.  And don’t shop for another skillet, chef’s knife, or food processor, without first watching Adam Reid’s in-depth reports on which of the tested models to buy… and which to avoid.

With the America’s Test Kitchen TV OnDemand player, you can quickly browse through entire season’s worth of cooking information with just a few clicks.  And when you have found the perfect recipe, you are just one click away from printing out the recipe and an organized shopping list. Effortlessly watch the cast of America’s Test Kitchen make a recipe, print out the recipe and shopping list, and be in the kitchen cooking, with a minimum of delay.

To preview the America’s Test Kitchen TV OnDemand player and watch free sample videos, click here.

What is the charge for America’s Test Kitchen TV OnDemand?

A one-year membership to America's Test Kitchen TV OnDemand is $20, or you can join as a monthly member and pay $3.95 per month.

If you are a current CooksIllustrated.com or CooksCountry.com member, you can join TV OnDemand for the discounted one-year membership fee of $14.95 (save 25%). If you are not a CooksIllustrated.com member and would like to join both TV OnDemand AND CooksIllustrated.com, you will receive the 25% discount on your TV OnDemand membership at the time that you join (just look for this option on page 2 of the join process). Additionally, if you are a Cook's Illustrated print magazine subscriber, you qualify for an additional $5 savings off your combined TV OnDemand & CooksIllustrated.com membership. The membership options are posted on page 2 of the membership join process.

What TV segments are available on America’s Test Kitchen TV OnDemand?

Every episode from the 2001-2008 seasons of America’s Test Kitchen is available for viewing for ATK TV OnDemand members. As soon as new episodes from the current season (2009) have aired on public television, they become available to members on our TV OnDemand player. 


I’m already a member of CooksIllustrated.com and/or CooksCountry.com.   Am I entitled to a discounted membership to America’s Test Kitchen TV OnDemand ?

YES.  All active Cooksllustrated.com and/or CooksCountry.com members will receive a 25% discount on their annual America’s Test Kitchen TV OnDemand.  Simply click here to begin your 14-Day Free Trial Membership sign-up, and choose the option for a current member discount.


I’m not currently a member of CooksIllustrated.  Can I join CooksIllustrated.com today and take advantage of the discounted membership to America’s Test Kitchen TV OnDemand?

Yes!  You can join both CooksIllustrated.com and America’s Test Kitchen TV OnDemand at one time, and take advantage of the 25% savings on your TV OnDemand membership.  Simply look for the options for “TV OnDemand + CooksIllustrated.com Membership” when signing up for TV OnDemand’s 14-Day Free Trial Membership, and you will receive the discounted price on your TV OnDemand membership.  And if you are already a print subscriber to Cook’s Illustrated magazine, you will even receive an additional $5 discount on your combined membership.  To sign-up for your 14-day Free Trial Membership, click here.


I am a magazine subscriber.  Do I receive a discount on the membership fee to America’s Test Kitchen TV OnDemand?

The 25% discount on the annual fee to join America’s Test Kitchen TV OnDemand is reserved for current website members of CooksIllustrated.com or CooksCountry.com.  If you are a subscriber to Cook’s Illustrated magazine, you can receive a special subscriber discount on joining both CooksIllustrated.com and America’s Test Kitchen TV OnDemand today – joining both for the annual fee of $34.90 – a savings of $10 off the basic price of the separate memberships.  Simply click here, to start your 14-Day Free Trial Membership.


Do you offer monthly memberships to America’s Test Kitchen TV OnDemand?

Yes!  You can join America’s Test Kitchen TV OnDemand, and pay the low fee of $3.95 per month.  To start your 14-Day Free Trial Membership, click here, and look for the option titled “$3.95 Monthly Membership.”


How do I launch the America’s Test Kitchen TV OnDemand Player?

If you are not currently a paid member of America Test Kitchen TV OnDemand, but would like to preview several free videos, click here.

If you are a paid member of America’s Test Kitchen TV OnDemand, and would like to launch the TV OnDemand player, click here.


Why do you charge a membership fee for access to America’s Test Kitchen TV On Demand?

In order to offer high quality, reliable online streaming of our TV episodes and segments, we have partnered with a third party to support the delivery of our video content.  While most video players are supported by advertising that appears before you watch their videos, we have chosen to keep our TV OnDemand video player free of third-party advertising– allowing members to spend 100% of their time watching our TV show.  While the 3 free segments that website visitors can watch on our player are underwritten by the sponsors of our television series, the TV OnDemand player that members use to watch our full library of video segments and episodes is free of all third party advertising.  We believe that TV OnDemand access to all of our television show episodes and segments is worth a modest annual fee to cover the costs of providing this new service.  We do, however, have several free segments available on our player, which have been made available by our America’s Test Kitchen sponsors.  To preview our player, and sample these free segments, click here.


Is a separate fee charged for access to all of our websites, or does one membership entitle you to access to the other two?

We currently offer 3 premium membership services: CooksIllustrated.com, CooksCountry.com, and America's Test Kitchen TV OnDemand. We do not currently offer one membership that provides access to all 3 of our premium web services. Access to each site's premium content requires a membership to that service. You can sign up using the same username and password for each.


How do I cancel my membership?

Login to My Account and choose "Cancel my Membership" from the options on the right. If you are still experiencing difficulties, please call 800-526-8447.


Who do I contact for technical help or customer service?

For technical assistance, click here.

For questions regarding your membership to America’s Test Kitchen TV OnDemand, please e-mail atkvideo@americastestkitchen.com, or call Customer Service at 800-526-8447. Our office hours are Monday thru Friday from 9:00 a.m. to 4:00 p.m E.S.T

OTHER RELATED FAQS

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Cook's Country Magazine Subscriptions

CooksIllustrated.com Web Memberships

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